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Professional Communications Messaging Service Review

3

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Business Services Providers, Virtual Receptionist Services

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Description of Professional Communications Messaging Service

Providing high quality custom call center and telephone answering service

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

This Company Has Helped Me With All My Needs

I love the service I receive from the company. I have never had to wait for a call to be answered. It is always answered right away. I have had many phone calls and they have helped me with all of my needs. I truly have not had any problems with this company. It has been great. I have been very happy with this company. I would definitely recommend them. I have used them for several years now and have never had a problem with them. I have received help with all of my needs. I have used them for

Revainrating 5 out of 5

Very satisfied with the VoIP Solution from Plant Preferred

The best part was that I could use my own voice for recording, instead of using a machine reading me what to say. It also has an option where you can edit your recorded messages as well. There is nothing bad about this product at all! If it's anything like other voicemail services then there aren't any downsides either. They have great customer support too so if we ever had problems or questions they were always quick in responding. When people leave their phone off while out camping or…

Pros
  • No matter how busy one may get these tools help ease stress from tryingto find who called themand quickly go thru calls without havingall phones ringing simultaneously
Cons
  • Some problems

Revainrating 4 out of 5

Best all-inclusive package for small business!

I like that this is an all-inclusive package, so there are no extra charges for things you don't use or need (like voicemail). It's easy to set up your own messages as well! The customer support can be very slow at times but it usually gets back with me within 24 hours of my inquiry/request - which isn’t bad considering how busy they must get during peak business seasons!! Also love being able send out automated emails from our account without having someone in house every time we want…

Pros
  • You have access directly through Outlook rather than using 3rd party messaging software.
  • This allows us great insight into where opportunities lie when needing assistance wth clients..great tool!!! :)
Cons
  • Sometimes slower turnaround period between submitting requests then response received.