The software is easy to use for non-technical users like myself who may not be familiar at all with PowerPoint or other such programs. I have had very limited training but was able to learn how things work pretty quickly once we got started using it in our business meetings! Sometimes there are some minor issues where you need help from their support team when something doesn't seem right (like an error message). If they can address those problems without making me go through too much hassleβ¦