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Prozo WMS Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Other Services, Third-Party Logistics

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Description of Prozo WMS

Prozo is a full-fledged supply chain management solutions offering a suite of products which include - Warehouse Management Solution - Inventory Management Solution - Omni - Channel Order Management Solution. - B2B and B2C order fulfilments

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Great Solution For Logistics Management

The ability to create custom reports with ease, along side an easy access dashboard that allows for real time data analysis & reporting from anywhere in our organization at any given point during operations seasonality or even non seasonal activities like event planning etc., also has really helped us reduce manual work by automating some processes as well (like inventory counting). I wish it had better integration capabilities so we could leverage other 3rd party tools more effectively than…

Pros
  • Easy accessibility
  • Lots options out there via various add ons suchas google analytics integrations too.
  • Very intuitive layout when using web version compared 2 mobile phone app versions which seem less organized& not great looking design wise.lol..and i am no designer :) :P
Cons
  • I will keep silent

Revainrating 4 out of 5

Efficient software & great customer service

The support team was friendly, highly responsive to our needs, knowledgeable in their product offerings, easy implementation process with no surprises or issues that we needed help resolving - they provided all this and more! We were able to implement it without too much trouble (relatively speaking). There was also some initial confusion around how we should be billing for services as there are multiple ways you can do so depending upon your provider's preference. Once those details have been…

Pros
  • How easy it was to implement they do all the heavy lifting
Cons
  • There wasn't much to dislike perhaps a bit more automation in the backend

Revainrating 5 out of 5

Great product and service ! Very satisfied user

I like that we have been able to create our own custom reports using multiple fields in order for us, as well at customer's request! The interface could be more intuitive though; sometimes it was hard or impossible (or very slow)to get around certain parts by clicking directly instead with mouse clicks/etc.; however this would require an update from their side so maybe they're working actively towards fixing those issues? We also had some problems when exporting csv files because there were…

Pros
  • Good support team always happy &, willing help solve any problem no matter how big / small.Great reporting capabilities..Nice database management system..Easy web interfaces..Many other features available depending which plan is used eithre basic , advanced o pro+
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Great solution for order management

The best part about Prozo is that it's easy to use and integrate with other systems. We have been able to save time and money by integrating our ERP system with Prozo. It has given our organization a competitive advantage over its competitors. There isn't anything I can think of that I dislike about this product. Everything works as intended and we are very pleased with the results. Prozo WMS has allowed us to streamline our orders, production and inventory processes. This has allowed us to…

Pros
  • There are many options such as the ability to set different levels of approval and to set a time to meet the next day to review any new orders or invoices
Cons
  • I think it meets all my needs