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Qminder Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Visitor Management

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Description of Qminder

Qminder is a cloud-based queue management system that helps service locations deliver a secure and contact-free waiting experience. With Qminder, you can stay in touch with your customers while maintaining social distance thanks to SMS text messages. Let customers waiting outside or in their cars know that it's their turn. With just a few clicks, Qminder helps retail locations manage their sales floors, and enables customers to shop instead of waiting in a line. We make customers happy and increase sales through the power of service personalization. Qminder actively serves millions of customers around the world, and is trusted by AT&T, Sprint, Verizon retailers, and customer service locations at Uber, World Bank, and the Olympics.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great platform & excellent service: Qminder

I like how easy it was to set up and use. It's also very intuitive. The customer support was great! They were always willing to help me out with any questions or issues that arose. Also, the fact that they offer an affordable monthly subscription plan makes this one of the best options for small businesses. There are some features that I would have liked to see added (e.g., auto-attendance). However, it's still a good option if you're looking for a simple way to manage your queues. We've been…

Pros
  • You will appreciate much better service from employees when there has tracking program running at work place

Revainrating 5 out of 5

Qminder - Great system and amazing service

I like how easy it was to set up, customize my queues for each of our stores very quickly with no need for any technical knowledge or training! It does not have as many features compared to some other systems but we are able use what's there easily enough. We also love being able to see who has accessed which areas in real time so if anyone starts working overtime they will get notified right away without having to wait until after hours when everyone else sees their work log. The fact that you

Pros
  • Ease Of UseEasy SetupUser Friendly SoftwareCustomer ServiceGreat Support TeamFast Response TimeMultiple Store Code AbilityAffordable PricingVery Fast TurnaroundTime Zone ConcernsWork Log IntegrationEfficiency & ProductivityAbundant Information AvailableInstant AlertsReal time UpdatesAccess On Any DeviceMobile CompatibilityFrequent Bug FixesSecure Network SecurityFlexible Reporting System
Cons
  • Some problems

Revainrating 5 out of 5

Great System For All Your Queue & Appointment Needs

We were looking for a robust system that we could handle our entire business. Qminder fit the bill perfectly. It's easy to use and gives you all the tools you need to manage your queues and appointments. The system is continually getting better and adding new features. I can't think of anything that I dislike at this time. Take a look at the free trial. The trial period will give you a good idea of how well it works for you. Our business is very busy. Qminder helps us manage the queue and…

Pros
  • Easy, intuitive interface so simple!Very user friendlyWe like using "the app".I love being able organize my day in one place; see what’s next by date or locationIt gets me out doors fast when needed without having too much data processing power
Cons
  • Some cons