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RAPID Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Health Care

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Description of RAPID

One Complete Solution. Total Practice Performance. While our expertise is in innovative software and billing services specifically for chiropractic offices, we pride ourselves on listening to customer needs and building strong business relationships. Our holistic approach brings people, products and processes together into one complete solution that delivers Total Practice Performance. We provide the industry’s most effective, results-oriented and comprehensive solutions for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our award-winning software and billing services for clinical operations reduces the pain that is so often associated with administrative functions, practice operations and revenue management.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Accounting/ERP system that integrates with Quickbooks seamlessly!

I have been working with Rapid for about 4 years now, as well as my previous employer. They are very professional and always do their best to ensure they provide high quality staff at all times without fail. We have never had an issue with service at any point during our relationship over time. The support provided is superb and I would highly recommend them (and did) prior to me starting here! There isn't really anything I dislike or can think of off hand regarding my use in them since their…

Pros
  • Customer Service
  • Support/Training available from Help Desk if issues arise.
  • Integration capabilities between Payroll & Practice Management tools
  • Documentation / Tracking system integration
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Easy and quick way creating medical records

I like that it is very easy to use, we can create new patients with just one click! The layout of our system could be better for some functions but this product was so user friendly everything worked wonderfully!! It does not have any downsides other than you need an account number which takes up space in your patient file folder otherwise there are no problems at all using Rapid as part owner or manager. We really enjoy having access from anywhere without needing internet service since most…

Pros
  • Ease Of UseFast response / help supportGreat priceEasy learning curve great customer satisfaction
Cons
  • Nothing major

Revainrating 5 out of 5

Easy To Use Software That Makes Communication Easier

The way you can share patient data with other providers was very helpful for our practice's workflow. I did not have any issues at all utilizing this software, it is easy to use! There are so many different functions that could be utilized in your office such as scheduling appointments or billing patients. It would also be great if there were more reports available since we work mostly through email instead of paper records sometimes which slows down how fast things go along. We needed…

Pros
  • Ease of Use/Navigation
  • Very user friendly interface & layoutEasy Accessibility from anywhereEasily accessible informationFast response timeGreat organizationAccessible featuresAll services under one roofSecure sharing capability across multiple healthcare settingsBilling integrationExcellent customer support
Cons
  • Some difficulties