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Rezometry Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Travel Arrangement

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Description of Rezometry

Rezometry is a complete solution for tour operators handling everything from initial calls, to scheduling follow-ups or tasks. Quickly and easily make a new quote or booking and automatically produce client documents. For added efficiency the system automates requests to vendors, tracking payments from customers and to vendors, and is an accounting package. And quick set up of products, pricing & availability, makes Rezometry easy to use.Connections: Sabre Air, Synxis, Inntopia Home Away & more.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Online Appointment Management Software

I like that it's so simple - not complex at all! You can get started with just one click once you signup (and pay). There are many features within Rezmetry as well which helps me when managing my staffs' time effectively while they perform their jobs efficiently too. It takes some getting used but isn't particularly difficult either. We're using this online tool in order to manage our customer appointments/bookings much quicker than we were able without having to be physically present near them

Pros
  • The ability to create and schedule appointments with ease and efficiency
Cons
  • The learning curve and the time it takes to master the system

Revainrating 4 out of 5

Great Customer Service & Amazing Product

The customer service at Rezometry has been great! They've helped us get our software updated so that we could do things better and have provided great suggestions about how to improve our processes as well. I would like to see some improvements in their mobile app - it's slow and buggy sometimes. It doesn't always sync with our desktop version very well either. We're using them for all aspects of running our business - quoting, taking reservations, managing inventory, etc. Their support staff…

Pros
  • Customer Service is top notch if there ever was any issue or confusionRezeometer goes above & beyond when issues arise whether its an ecommerce site problem which can be handled quickly within minutes OR something requiring more troubleshooting from internal resources.Customer Support never let me down.
  • Great Company!!!
Cons
  • Mobile App