- A nice platform that lets us understand our customers' preferences and what we should be focusing on.
- Salespeople who come up with fun ways to connect with customers.
- The reporting is really insightful and shows us what works and what doesn't.
- It's hard to find people to answer questions when we don't know how to word things.
- The analytics reports are too complex and hard to read, and require a lot of knowledge about R or SAS programming.