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Saddle Creek Logistics Services Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Other Services, Third-Party Logistics

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Description of Saddle Creek Logistics Services

Saddle Creek is an asset-based third-party logistics provider based in Lakeland, Florida. It specializes in designing and delivering omnichannel logistics solutions for manufacturers, retailers and ecommerce companies.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Team, Highly Recommend for All Your Trucking Needs

I like that they have all of their equipment necessary to complete any job we need done from loading/unloading trucks or trailers up until final delivery! They are always there when you call them with questions about what needs doing next (or if it's even possible). You can't go wrong working wth this team - friendly staff who know exactly how everything works together so well as one cohesive unit!! We're able solve problems quickly because everyone knows each other very personally by now which

Pros
  • Always available no matter time, day etc., prompt response times for quotes / estimates.Always willing do whatever is required within reason.Can be trusted 100% in terms quality workmanship !Very professional service friendly customer care attitude..& overall great experience!!! The owners take pride intheir products ,servicesand employees alike...Great value too..I highly recommend these guys
Cons
  • All fine

Revainrating 4 out of 5

This Company Has Been Great With Me

I work at this place as a customer service representative working directly with customers daily! They treat me like they would any other full time employee there. The benefits are great and always something to look forward too. Sometimes you will have to come to one location while another employees are called off so you cannot be transferred to that specific area but when it's your turn again another opportunity comes along. Always looking outwards for opportunities to grow within my…

Pros
  • Excellent Benefits
  • Great Support
  • Prompt Customer Service/Helpful Team Members.
  • Easy Access & Availability (24x7)
Cons
  • Nothing really, everything about them seems good

Revainrating 5 out of 5

Excellent customer support, great professionalism

This was our first experience with this service so we had no expectations of what it would be like but I'm very impressed! They were able to help us figure out how best to organize all our inventory items that needed shipping at once as well as taking care of some small packaging work such packing boxes etc.. We're still figuring everything out ourselves since they have not been around long enough yet to really get into the swing of things though overall everyone has been friendly and helpful…

Pros
  • The fact someone called me back right away after submitting my info online for further assistance in ordering supplies, setting up tracking numbers..etc which is something even many larger companies don't offer these kinds f discounts when ordered through thier website only..and free delivery if orders over $500!!! :)
Cons
  • Minor Issues

I like that they have been able to help me with all of my shipping needs from pick up at warehouse locations through delivery to customers' doors! They are always willing go above & beyond what you would expect when it comes time fo ship your product or goods out into their network (which includes FedEx). There's not much about them as far as dislikes goes but nothing really stands out either so no complaints here!! Great service overall. If looking around online try searching "SaddleCreek"…

Pros
  • And customer care reps respond very quickly too; quick response times = happy clients :)
Cons
  • So-so