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Darkstore Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Other Services, Third-Party Logistics

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Description of Darkstore

Urban Fulfillment Centers

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great experience dealing and ordering product online

We use dark store to fulfill our retail orders in house, they are great! I would like for them (and other fulfillment companies)to have better reporting options once your items arrive at warehouse compared with just tracking what has been shipped out of their facility versus shipping directly from supplier or manufacturer warehouses. It's hard sometimes knowing when an order will ship because it depends upon how quickly we get feedback back that is updated via live chat as well. When you want…

Pros
  • The ease of use, the ability to fulfill orders quickly with just a few clicks of the mouse
Cons
  • There is nothing I dislike with dark store at present time

Revainrating 4 out of 5

Best Online Ordering System For Custom Boxes

I like that you can customize your own boxes, it's easy to use for customers as well! It would be nice if there was more options when customizing products in general (like different sizes/quantities). Also sometimes they don't send out emails right away so we have no idea what is going wrong with our order until days later or even weeks after placing an online purchase through dark store!! This has been happening multiple times now but not sure why this happens? Other than those things though…

Pros
  • Very user friendly product interface
  • Easy way finding information about each item available.
  • Great selection at reasonable prices compared other sites such Amazon..etc
  • Fast delivery speed especially within 3 business day max..even without ups tracking number provided by customer service reps.(shipping option)
Cons
  • Customer support agents response may vary depending upon their schedule...so sometime its hard reaching people who know stuff...especially regarding

Revainrating 5 out of 5

Great platform and excellent Customer Service

I like that they offer an easy to use system, which is not over complicated or overwhelming for their customers who are just starting out with e-commerce websites! They also have great customer support as well - very helpful staff members always ready when you need them most!! Nothing at this time in regards of dark store itself but overall satisfied so far :). The best thing about using Darksore was how simple it made everything from setting up my site through checkout/order management process

Pros
  • Great Customer Service team..fast response times..great followup after sale service...easy billing solutions...and more!!! :)
Cons
  • Some problems

Revainrating 5 out of 5

Great Customer Service & A Pleasant Platform

I love that they use darknet technology to keep my information safe, as well as protecting me from hackers who would seek to deface or steal it. Also, they have been very responsive in working with us to get our site up and running quickly! They are also adding useful features for online merchants like them. The only thing is we haven't found out what their payment processing rate is yet. We've heard some horror stories about PayPal's rates so far but hope this will change over time. Our goal…

Pros
  • Very helpful customer service agents at all times throughout any situation you may encounter while using your services
Cons
  • Nothing