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Salesquared IVRS Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Salesquared IVRS

We are Salesquared, a software-as-a-service company that provides unified communications (“UCaaS”) across Cloud Telephony, Sales CRM, SMS, Voice, Email, Click-to-Call, Drip Marketing, Smart Attendance, & Lead generation services.

Reviews

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Type of review

Revainrating 5 out of 5

Real Time Customer Engagement Tracking

The most important thing for me is being able to see my active callers at all times of day / night in real time! I am an entrepreneur running multiple businesses so this helps with managing sales goals/targets throughout each week while also monitoring how engaged our customers really were during their calls or emails through out different hours. There isn't too much dislike about it as there's always something new you can learn from your support team when they respond quickly - which makes…

Pros
  • That way i dont need logins anymore but still check progress & metrics easily within seconds whenever needed instead waiting until end days like other vendors do not offer that service (it would be nice tho)
Cons
  • All fine