Header banner
Revain logoHome Page
serviceware knowledge logo

Serviceware Knowledge Review

1

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

View on AmazonView on ЯM

Description of Serviceware Knowledge

Serviceware Knowledge allows you to manage your entire company knowledge in one centralized database. Thanks to an intuitive interface you can guarantee that all users get the knowledge they need whenever they need it.

Reviews

Global ratings 1
  • 5
    1
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

ServiceWare Knowledge - A great way and place where you can easily manage your customer services

I like how easy this program is for employees who are new or not familiar with computer programs, such as myself! It's very simple but powerful at the same time which makes things easier when we're trying to create work orders (or any type of order). Sometimes there could be better ways/features added into certain sections within servicedesk so more options would make life even smoother. Also sometimes some areas don't have many features available yet because its still being developed by other

Pros
  • Very user friendly
  • Makes it convenient in keeping up client information
  • Easy creation process.
  • Ease &amp ease&nbsp
Cons
  • Not bad