I like that you can set it up so that when something is accessed, only certain people can access it. It also has a feature that allows someone to type in a question using your phone and send it to your computer as an email. This way, even if you are not sitting at your computer, you will still be able to check what was sent out without having to log into a program or go through a process of finding email with the correct person's name on it. This is a good way to keep everyone informed as toβ¦