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TAI Mainframe Review

3

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Average

Revainrating 4 out of 5  
Rating 
3.9
Vertical Industry, Other Child Care Software

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Description of TAI Mainframe

The TAI Mainframe life reinsurance administration system is a full featured system for IBM mainframe environments. It supports single and joint life products, disability income, and long term care for ceded, assumed, and retroceded processing of all types of reinsurance arrangements.

Reviews

Global ratings 3
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Type of review

The most difficult thing about using this software was getting it configured correctly on my mainframe. The documentation was awful and the support people couldn't help because they didn't understand how the application worked. This meant that it took months of back and forth emailing before I could get it working properly. After getting it installed, the next big challenge was learning how to use the software. The training video is terrible, so if you want to learn how to use the software, you

Pros
  • It is very powerful.
  • Easy to use.
  • Easy to train users on.
Cons
  • It takes time to get up and running.
  • Requires a lot of training.
  • Can be confusing to new users.

This is my third experience with them, they did a great job last year for our first class release of Life Reinsurance Processing (LRP) on our new mainframe. They understood the challenges and got us back on track within 3 days of going live. I was impressed with their professionalism and knowledge. They continue to help us when something comes up and get us back on track when the unexpected happens. We use LRP daily to run all our transactions and now we have plans to expand it to include all

Pros
  • Very good pricing, especially compared to others on the market.
  • They do a great job at listening and understanding what your needs are before building out solutions.
  • The people who work there are always responsive and helpful.
Cons
  • It does not support everything, so if you have something specific that they don't offer they will try to find a solution for you.
  • Their software isn't as powerful as some of the others.

Revainrating 5 out of 5

Convenient Data Tracking and Management Tool

I like that it tracks information from so many different sources in one dashboard- its intuitive to use as well! No issues at this time though since we have been using it only about 6 months or so with very small volume compared to our other systems. We are looking forward to future updates as they become available because there isn't too much out now we've seen yet but still able to make adjustments if needed without having any problems with existing data/files etc.- easy setup process…

Pros
  • Ease Of Use
  • All In One Dashboard / Report Solution
  • Track Data From Various Sources Into A Single Platform.
  • Has Builtin Reporting System For More Comprehensive Viewing Capabilities Which Provides Flexibility To User's Needs And Requirements; Also Can Be Adapted As The Organization Grows, With Additions Made On Demand Or When Familiarty Buildup