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the Hotelier Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Vertical Industry, Hospitality

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Description of the Hotelier

the Hotelier is designed to be a full-function, integrated multi-module property management suite that manages complete hotel functions including front office, reservations, food and beverages, banquets, inventory, guest services, financial accounting, and others.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

the Hotelier - Great Product With Amazing Support

The system has been easy for all of our staff members with inhouse training! We have no complaints at this time about any aspects or features within their product line up. As far as ease/speed /reliability we cannot say enough good things it's by FAR better than anything else out there. I highly recommend purchasing some formated checklists from them they are very helpful!! They saved us so much money when implementing an IT upgrade because these systems work perfectly together. I like that…

Pros
  • Easy interface
  • Great customer service
  • Good support team.
  • Extremely reliable (our server goes without issues)
  • Very well designed user experience & functionality
Cons
  • Somewhat difficult initial setup
  • Not great if used alone

Revainrating 5 out of 5

Excellent Hotel Management Suite - Intuitive Functionality

The hotelier is quite a robust suite, and the fact that the modules are quite configurable is amazing. The modules and functions that are currently included are very robust and fit the specific needs of the hotel. The modules are quite configurable, very responsive, and the staff is very responsive to support questions. Sometimes the modules are a bit clunky and a bit difficult to get to the specific functions that you are looking for. The hotelier is a robust, robust suite that manages the…

Pros
  • The interface
  • It gives great insight into your finances like payroll taxes etc.
  • User friendly features
  • There customer service if there ever was any need
Cons
  • Good but not great