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The Individual Agency Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing Services, Branding Agencies

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Description of The Individual Agency

We focus on clear targets, truly differentiated brands, relevant communications and ongoing measurement to transform our clients brands and overall businesses.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Exceptional Marketing Firm - Highly Recommended

The Individual is very professional and always willing to help! They are experts in their field who deliver consistently high quality work. I have never worked with another agency that has been so responsive and helpful. Communication issues from the beginning of my first campaign through the end were resolved immediately by team members at TIA. Nothing but positive results from beginning to end. This was my first time working with an agency so it's hard to know what to expect and how they may…

Pros
  • Customer service
  • Highly knowledgeable staff
  • Proactive approach; great communication skills
Cons
  • Not the best

Revainrating 4 out of 5

Great team of account managers and creatives

I have worked with this agency in my previous role as an Account Executive for 3 years now! It's been great working alongside such professional individuals who are always up-to date when it comes down to digital marketing campaigns or social media management services etcetera.. They've helped us create some amazing work experiences which has led me into being able to grow personally whilst also growing professionally within Digital Marketing & Social Media Management at C'est La Vie…

Pros
  • Their outstanding customer service is exceptional, their prompt response times through via email/phone call along side our mutual respect that we share eachother&
Cons
  • Nothing really dislike about them

Revainrating 5 out of 5

Delivered Quality Products (Media Campaigns)

I have been working with TIA for over 10 years now and never once had anything to say negatively about them! They are very reliable - they always deliver when you need them. It is very straightforward - which makes them stand out from their competitors. No fuss no mess - no hard sell messages or intrusive marketing practices. I am delighted that all my work emails go through a single inbox, so i can keep track of everything much easier than if it went into loads separate folders. I like that…

Pros
  • Easy access/easy navigation
  • Great support staff available whenever needed.
  • Reliable service delivered timeously as promised by customer representatives (all team members)
  • Extremely well organized system where every little thing goes exactly right way; nothing ever gets lost anywhere along any stage
Cons
  • Almost never