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Thornton Green Holdings Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Business Finance

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Description of Thornton Green Holdings

Thornton Green is a leading New Zealand online finance and insurance brokerage that utilises disruptive technologies and processes to deliver maximum value to our customers and suppliers.

Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

I've worked with Andrew and Emma for 2 years now, and they are just fantastic.

I've been working with Andrew and Emma (and another great associate) for over two years now, and they're simply fantastic. They're extremely thorough, creative, patient, kind, flexible and professional. If I could give them 10 stars, I would.I highly recommend them! Their knowledge of the industry, and understanding of how it works has allowed my business to grow at an exponential rate since I started using Thornton Green. Not only do they provide exceptional technical solutions; they offer…

Pros
  • They understand what their clients want and make sure they deliver exactly what they promised
  • My experience with this team has shown me the depth of knowledge that they possess
  • They aren't afraid to tackle large accounts or startups
Cons
  • The price may be a little too steep for certain customers.
  • Many times, a one-time project will require multiple iterations of pricing and timelines

Revainrating 3 out of 5

We are a small company that needed a tool to assist us in managing our customers relationships.

We are a small company that needed a tool to assist us in managing our customers relationships. Our salespeople need a way to manage their customer contacts and generate reports for themselves. A tool that can provide them with timely information and updates from our customers. This tool should also give them the ability to create automated messages that are triggered by events such as a phone call being received from a potential customer. Our customers have varying levels of experience and…

Pros
  • Can work with any type of file (including text files)
  • Allows multiple forms (and/or sections of a single form)
  • Great user interface
Cons
  • Form validation seems to only apply to certain parts of the form
  • Not much documentation on what functions do and how they work

Revainrating 5 out of 5

We are delighted with how effective you have been in getting us started.

We're delighted with how effective you've been in getting us going. I appreciate that there has been a little learning curve, especially given that we have only been doing business with you since mid August 2017. However, you have handled every request, issue and query we have had so far extremely professionally and promptly. You have shown great initiative in ensuring that we have access to the right information and resources to get up and running smoothly and I am confident that you will…

Pros
  • You provide very good technical support - responding within minutes
  • You make it easy to find the information you need.
Cons
  • The documentation is not very well written and can be confusing.
  • There is no demo available.