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Trax Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Security and Privacy Services, IT Compliance

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Description of Trax

Compliance is the respect of requirements, directives, legal constraints, rules (formal or ethical). It is the capacity to document the process that enables its achievement. Compliance contributes to preserving trust between stakeholders (regulators, clients, public opinion).

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great customer service; great product!!!

The integration with other systems such as Jira was helpful. I think they could have more options for different file types like pdfs, word docs, etc. I really enjoyed working with Trax. They were fast, responsive, and easy to work with. We needed to be able to track open tickets from our internal ticketing system which we used Trello. Once we started using Trax it was seamless to switch over without any major issues. I like how easy it was for me as an end user with no coding experience at all!

Pros
  • Support team is great
  • Easy setup (all cloud services)
  • User interface provides simple way out.
  • Dashboard gives clear view where you can keep tabs easily across entire organization or departmental views if desired
Cons
  • Doesn't integrate well enough wth SAP ERP

Revainrating 4 out of 5

Best solution available today when it comes

The team at trax has always been extremely helpful in creating solutions for our needs - from initial consultation through implementation we have received nothing but excellent customer service & support! They are quick-witted professionals who know how data security issues need addressed as well as where there may be room for further improvement/addition. We use their software extensively across multiple locations throughout Canada with an emphasis placed upon corporate compliance management…

Pros
  • High quality work, professionalism& promptness.
  • Excellent communication skills; very friendly,
  • Good pricing structure compared other providers out here., etc
Cons
  • Would wish they could automate more features within CRM suchas when customers logon automatically pull up pre defined email templates

Revainrating 5 out of 5

Best Project Management Software that is Cloud Based

I love how it has helped us keep track of all our tasks within one place for easy access! Great organization tool with multiple features such as creating projects/tasks/sub-projects etc., tracking progress towards completion dates, assigning resources, sharing documents through cloud storage services like Google Drive /Dropbox, scheduling meetings using Zoom, Trello & Jira integrations. The software also allows you track your time spent in each task by default which helps me manage my TAs…

Pros
  • User friendly
  • Simple UI
  • Amazing customer serviceTeam management tools help ease workflowManagement reports available