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TrekkSoft Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Travel Arrangement

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Description of TrekkSoft

TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Android devices. Along with managing bookings, tour schedules and payments, the TrekkSoft website builder lets users create branded websites where clients can view activities and tour packages, booking tours and submit payments. The resource management feature lets users track inventory, check the availability of local guides and book their schedules. TrekkSoft has partnered with various online travel agents including Expedia, TourRadar, Viator and Musement, which provides users with additional online marketing channels. The TrekkSoft payment gateway enables users to create their own payment policies. TrekkSoft also offers a credit card reader for mobile devices which enables users to accept offline payments. Pricing is per month and support is available through an online knowledge base.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Excellent Customer Service - Great System to Use

The customer support team at Trekksoft have been extremely helpful in assisting with any questions or problems we've had! There doesn't seem like there's anything I don;t really appreciate about this system!! It has saved us time because our guests no longer keep track themselves nor do they worry that their emails go unanswered when trying reach out (which happens sometimes). We also didn’t need as many staff members anymore since everything can be done from one computer/phone instead of…

Pros
  • Easy to use, easy process
  • Great for guest communication both internal employees AND external customers alike
  • Fast response times by email / phone call if needed.
  • Customer service is great.
  • Very responsive
  • Reliable software
Cons
  • Not the best

Revainrating 4 out of 5

Trekksoft - a business success for our company!

The ease with which you can set up tours in multiple countries without needing any local knowledge or resources! There's also an excellent customer support team who always go above & beyond my expectations whenever I need assistance from them (which isn't often). They've implemented many new features recently that have been very useful - especially when it comes time for me to update our website/app as they're able to do this seamlessly so we don't lose out on sales due to outdated content. It…

Pros
  • Great cost effective solution.
  • Very user friendly interface, easy setup process even by non tech people like myself; )
Cons
  • At present not automated backup system available