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Trengo Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Collaboration and Productivity, Internal Communications

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Description of Trengo

Trengo a powerful solution to manage all you prospect, client and team communication. The multi-channel team inbox enables it to collaborate with colleagues and communicate efficient with prospects & clients via all available communication channels: Email, WhatsApp, Messenger, Telegram, Livechat, WeChat, Voice & SMS. Embed the multi-channel livechat on your website and enable prospects and clients to communicate via all aforementioned communication channels. Automate conversations with the Flow & Chatbots that work via WhatsApp, livechat, Messenger & Telegram. Create an online knowledge base for your clients using our multi-language help center that can also be reached via the trengo website widget.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent Email Marketing Tool For Multiple Accounts

The best thing about this software is that it allows me to create multiple email accounts with different labels for each account. This way I can have separate email addresses for my different clients and prospects, which makes my work easier. It also has an option of integrating with Gmail, so there's no need to use any other mail application like Outlook or Thunderbird. Sometimes I get disconnected from the internet while using this app. So if you are working online, make sure you're connected

Pros
  • Easy user interface
  • Multiple options available such us importing contacts directly through mobile phone numbers etc.
  • No requirement/dependency upon Google Drive unlike all cloud applications (Google Docs)
Cons
  • Can't copy content into text files easily
  • Very limited word processing features

Revainrating 4 out of 5

Great tool and excellent customer service

It's like having your own personal assistant that is always in touch with clients/prospects via email or phone calls even when they are not physically present at their desk. I don't have any dislikes about this software as it has been very helpful for me during my work hours. The only thing which could be improved would be if there were more options available while creating an account so we can create multiple profiles easily without logging into each one individually. If you're looking for…

Pros
  • Great customer service, quick response time; great team behind product development
Cons
  • No free trial period limited number contact types