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Tribe Community Platform Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Online Community Management

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Description of Tribe Community Platform

Tribe is a fully customizable community platform to connect, engage, and retain customers. Communities powered by Tribe benefit from a collection of human interaction best practices, modular apps, and modern engagement tools inspired by popular social media sites. Empower your customers to help peers, find solutions from a robust knowledge base, share feedback, participate in ideation, and stay updated with new releases.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Tribe Community Platform - Great tool used by many companies

I have been using this product for about four months now and it has been very beneficial to my company. It gives us all access to one account so that we can post our blogs as well as use the chat feature which helps get answers quicker than emailing our support team. The customer service could be better but they are always quick at responding when there's an issue or question we need answering! You should give this software a try if you're looking for something different than other services…

Pros
  • Very responsive technical staff available 24x7 via phone call /email.Great client feedback from customers happy consumers = increased sales!! :) Cons
Cons
  • Some cons

Revainrating 5 out of 5

Great idea, solid execution & great support

The concept behind tribe was amazing! I liked that they focused heavily on customer service as well as user experience design (UX). They were one of very few companies who actually had their product team focus on UX/UI first before building it out for clients or partners. It's something we've struggled with at my previous employer because our management structure often prioritized sales over quality products. That being said -- what i disliked most about tribes approach was how much information

Pros
  • Conversion rate is good, high signups.
  • Lots more opportunities in terms potential customers vs competitors
  • Easy way connect social media profile pics directly from Instagram account w link back here https://clixninjaapphackersbloggingtipsforfreecom
Cons
  • Some disadvantages