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UMAI Review

2

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Vertical Industry, Hospitality

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Description of UMAI

UMAI is an analytics-based software using state-of-the-art technology to improve the experiences & performance for hospitality based businesses and their guests.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great software for any hospitality industry

This tool helps us organize every trip, it's very easy of use, and allows me do so many different things about my trips. It saves all information in its database but I would like if some part was more detailed as there are still things that don't show up when you need them (such as number and date booked or even names). The best thing it does is helping organizing everything related with our projects at work in one single point. Our business has been growing over time thanks to this greatโ€ฆ

Pros
  • You get an overview map which makes navigation easier for guests looking around your hotel; provides room availability info without having staffers search through rooms manually especially helpful during peak times/crowded weekends! Great customer support too :) They're always available via email 24 hours per day 7 days out week!!!!! Very responsive service from top management
Cons
  • All fine

Revainrating 5 out of 5

Great solution for managing room reservations and front desk operations

The system has been very easy, intuitively simple with many features that are not available in other systems we were looking at previously - it's also really reliable! There isn't much I dislike about this product so far but if there was anything then probably would be lack of more advanced reporting tools or maybe some customization options could have improved our experience even further? We're solving problems like guest tracking by creating custom reports which help us understand howโ€ฆ

Pros
  • It is intuitive to learn quickly compared against most new hotel software products where you need someone experienced for 3 4 weeks before they can properly train their team members because everything just works out right away without any prior knowledge required.
  • It provides an excellent overview across all departments/functions throughout entire organisation including sales & marketing functions too making things easier when planning strategies
Cons
  • None