UtilityTrakR is a single platform that combines billing, customer service, payments, collections, reporting, meter management, workforce management and more in real time. Customers can access their bills through a self-help portal.
The program has been great for our business! I was able to set up everything within hours after we signed with them and they have continued to support us as things change or if there are any issues. We were using multiple software programs prior but none of them had all features which included invoicing customers automatically (which saved me tons of work). It also allows you to track every thing from one dashboard so it's easy to see what needs attention now versus later when my brain isn'tβ¦
Pros
Easy interface
Lots customizability options.
Good client communication during implementation period