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Virtual Benefits Administrator Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
HR, Benefits Administration

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Description of Virtual Benefits Administrator

VBA offers an application for plan and benefit construction, as well as claims payment and auto-adjudication.

Reviews

Global ratings 3
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    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Good platform for easy enrollment assistance

I like that it is easy to use - no training required! It makes creating plans so much easier than other software available in our office (or even outside of work). The interface could be improved by allowing more customization options when editing benefits statements or designating eligibility periods/dates; however this has not been something we have encountered yet since starting with virtual bens admin last year. We are using vba primarily because there was nothing else out at all compared…

Pros
  • Easy administration
  • Allows for flexible reporting as needed.
  • Able staff members without great computer skills can administer well enough, unlike previous systems where only experts were ableto do things properly
Cons
  • Zero

Revainrating 5 out of 5

Overall great software - still learning and developing

I like that with virtual benefits administrator you can get all your information in one place to save time when dealing directly w/ insurance companies (and other third party vendors). It is not very intuitive at this point but we are working through it so far! We have been able solve issues related specifically around our own custom health maintenance organization structure which has allowed us more control over how those plans operate vs having them run off of standard definitions from Aetna…

Pros
  • Overall interface navigation, formatting
  • User experience for end users; web portal features+ ability t view &/or download statements easily.
  • Document center + forms library support / accessability across entire org
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great Customer Service and very Pleased Employee

I love that it's so easy to use! It allows me access from anywhere with internet connection which is great since i'm out of town often at work or traveling all over state side in my job position!! Also being able to do things like change insurance carriers without having someone physically present sometimes takes awhile but overall its been good experience working here because they have such helpful employees who are always willing help you when needed. Nothing really there dislike about this…

Pros
  • Very organized system w/ no complicated steps involved just very simple tasks once completed everything runs smoothly
Cons
  • Minor Issues