VoiceXP Review

The platform allows you to manage your business's call centers in one place, with end-to-end visibility across all channels of contact management including IVR/IVC self service options for customers as well as agent handling via phone or chat interface - so it covers everything! Their support team are very helpful when needed but also listen intently without being overly pushy about getting our needs met right away (we've had this experience elsewhere). At times I think they could be more…

The tool has helped us eliminate manual transcription errors, which was one of our biggest pain points in business to customer communication. We had been using an older version for years but it didn't have all features we needed so when they released this new product I decided to give them another try with their free trial offer at first before making any decision about long term contract or not. It's easy enough even without IT knowledge if you know how do use your computer (like me). They are

The ability to manage multiple calls without having to jump back into each call, being able to have all of my contacts in one place for quick access when needed, I can easily refer them with just 1 click! Sometimes it takes time before they are updated but other than this no issues so far. It's easy to use as well which makes things easier. Nothing at moment though maybe more features could be added like creating your own scripts or something similar? We're using VoicEmp internally within our…