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VoxiAI - Voice-driven IVR and automated form-filling Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of VoxiAI - Voice-driven IVR and automated form-filling

VoxiAI is interactive, smart, kind, and she's always on the line. Her specialty is providing help to your clients just when they need it most. Whether giving real-time guidance during a complex conversation, VoxiAI is in at just the right moment to connect your human agent to the conversation. Thus, your clients will never be unsatisified with the voice assistant.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Voxiant Call Center Software - Very Affordable and Efficient Customer Service

It has been very helpful for our business by allowing us to have an extended amount of time between calls which makes contacting customer service much easier! The only thing I don't like about this product yet (which may change) was that sometimes you can hear other people talking while using voxiais call center software but we are working towards getting them fixed asap so hopefully there won’t be any more problems!! If anyone reading wants some extra assistance from their phone system then…

Pros
  • Ease in setup.
  • No need tech experience required unlike with many others such products out at present.(Easy set up without needing technical knowledge etc.)
  • Can easily transfer over existing services into it, even ones who aren"

Revainrating 5 out of 5

Wonderful and immediate improvement in communications !

The ability for our customers to interact directly from their phone calls has been great! We have had only positive feedbacks about this amazing feature which makes them feel more connected than ever before!! Sometimes we get stuck after many tries of getting through but not sure why that can happen as well. But overall I would say everything so far seems perfect (in my opinion). Nothing yet, since this software/feature was added recently by us there hasn't really been much time where issues…

Pros
  • Great UI
  • Ease Of Use
  • Thanks Guys , You Rock!!!!
Cons
  • There are nuances