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VXPulse Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Contact Center Software

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Description of VXPulse

VXPulse is a network monitoring software used to monitor and manage the infrastructure responsible for your VoIP quality.

Reviews

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Type of review

Revainrating 5 out of 5

Easy to deploy solution for monitoring your complex IT environment

The ability of having all metrics in one place, easy reporting with dashboards that can be customized according user needs/requirements! Very good support from their team when needed (we are using them since 4 years now!). There should have been more features added over time but it's understandable because they were focusing mainly developing new products at first which was not so important as people realized what could happen if you don't keep up-to date - we're doing this by ourselves…

Pros
  • Great variety for configuration options to choose among different devices types available out there along also many other possibilities offered through various interfaces provided via web browser interface;) Some great builtin capabilities included also e.g.: call queues functionality including SMS notifications upon receiving calls while busy..etc.;), even OTP feature is implemented very well too ! : )
Cons
  • Some little things