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Widget Brain Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Artificial Intelligence, AI and Machine Learning Operationalization

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Description of Widget Brain

Widget Brain is the leading provider of AI services for workforce management in the fields of retail, hospitality and industry. Widget Brain's word-class algorithms and endless scalability deliver the best schedules ever made that ensures compliance with local laws, improves business performance and creates happy employees. Widget Brain's AI services for workforce optimization include: - Capacity Planning: Assess and match long-term supply and demand to prepare for future resource requirements and operational adjustments. - Demand Forecasting: Predict future demand for strategic staffing and planning for the impact of holidays, seasonality, and events. - Shift Creation: Minimize costs, centralize scheduling, and create optimal shifts while maintaining desired service levels. - Shift Filling: Assign shifts to employees. Reduce overtime and maximize compliance with labor laws and employee preferences. - Compliance Checking: Check schedule versus actuals to determine premium payments and flag potential compliance issues, considering attestation data. Widget Brain’s AI services and approach to planning allow you to establish and execute your company standards as a balanced mix of costs, performance and employee happiness across all locations. This not only results in more consistent and predictable results but it also enables your GM’s and managers to reallocate the time and energy to refocus on managing your business and staff. In turn, this also reduces their stress and empowers them to run your business and lead your staff, better. User's of Widget Brain's services report 100% compliance with labor laws and regulations, 5-10% labor cost reduction and 76% of employees that confirm fairer schedules.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Best scheduling app for salesforce integration!

It has been wonderful integrating with Pulsar which helped us achieve automated scheduling across multiple departments (salesforce). We are trying new features from time to time but as an enterprise product sometimes it takes some effort getting those implemented smoothly if at all possible! I have not found anything specific dislike so far about widget brain but there might be something i missed out or they will fix soon though we use their latest version 1 month back atleast :) Highly…

Pros
  • Ease for our staff in terms booking themselves into shift
  • Ability manage holidays within certain dates that is useful especially during busy periods.
  • Very happy overall experience thusfar even till now.
Cons
  • None

Revainrating 5 out of 5

Great System For Scheduling Shifts And Making Lives Easier

I like how easy it was to use this software as compared to other scheduling softwares out there! The customer service has been great too - they are always willing to help you when needed!! Nothing at all so far. There really isn't anything bad about widget brain either (except maybe their prices!). It makes my life easier by allowing me to schedule more efficiently than before using another system that required much manual labor/inputting data into excel sheets etc.. This allows us to have our

Pros
  • There really isn't anything bad about widget brain either (except maybe their prices!)
Cons
  • Almost never

Revainrating 4 out of 5

Great scheduler with tons & TONS OF customization

The ease of use to set up rules and alerts! There are so many ways you can customize what works well or not at all for your organization. You can do everything from tracking employee hours to making sure they have enough time to take breaks/bathroom breaks during their shift. I wish there were more options available outside of standard shifts. It would be nice if we could specify certain things like "make sure person has 15 minutes between each break" instead of just having them work 8 hour…

Pros
  • Ease of use with customizing schedules.
  • Ability create multiple profiles per user (i've been able make several employees that will share access) which means less confusion in terms who gets scheduled when due dates etc.; )
Cons
  • Some issues getting information transferred properly into system