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Wisdom Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Conversion Rate Optimization

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Description of Wisdom

It’s not about Search— It’s about Discovery. At Wisdom’s core is the idea that relentlessly iterating and continuously improving the customer journey is the core workflow of modern SaaS- and that means querying app frictions and user frustrations must be as accessible and ubiquitous as SQL databases. With Session Replay, DevTools logging and a product-focused CRM all rolled into one, Wisdom combines all the best front-end user monitoring tools to help your entire product team proactively uncover broken user experiences- because only a paying customer knows if it’s a bug or a feature. Wisdom brings together all the analytics, charts, heatmaps, video recordings, issue GIFs, user profiles, and mail tracking— everything to craft thrilling digital experiences. Wisdom enables teams to watch customers live, without downloads, in order to provide amazing support, debug errors faster, and collaboratively develop great features. Wisdom records all HTML and JavaScript for pixel-perfect video playback. Wisdom is powered by a JavaScript web recorder that runs in your website. Behind the scenes, Wisdom uses SLA grade anomaly detection models and video session replay tools to go beyond console logs to help your team find where your users are having a bad time.

Reviews

Global ratings 6
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Type of review

Revainrating 4 out of 5

Effective lead management made easy

The tool helps us to track all our leads, their activities in the system, communication with them (from chat through emails), etcThe admin panel allows you to easily customize your dashboard so it suits your needs. A bit more customization could make this product even better! I would like if there was some kind of integration or plugin for other CRM tools such Slack/Zoho Chat/Salesforce which we use internally at work and help increase productivity by providing real time data from multiple…

Pros
  • The product is easy to use, it gives you a good insight about your leads and their activities
Cons
  • There could be more options to customize the product and make it more productive

Revainrating 4 out of 5

Great option of knowledge sharing and tracking

The tool seems very intuitive, easy to use even by those who are new in this world! If I had something at least dislike it would have been its price tag (it's quite expensive), but for what you get there isn't any problem if your budget allows buying such software or service. For me everything was great since we started working with wisdom - from their support team which responded quickly when needed through chat feature where they helped us solve our problems during live meetings etc., also…

Pros
  • Easy interface
  • Well structured knowledge base system that is organized into subjects making sure everyone will find exactly necessary information fast.
  • Very helpful community forum as wellas regular meetups/training courses about different topics connected wth using product itself :)
Cons
  • Price tags; It should be much cheaper :)
  • Not available mobile app

Revainrating 5 out of 5

Great Platform For Survey Creation: Wisdom

The team at Wisdom is very knowledgeable and has a great passion for their product. They are always looking for ways to improve their software and are very responsive to their customers. It's a great platform to manage your database of questions. I've been able to build a survey on a custom domain and have it be integrated with Wisdom. It's very easy to use and the support is top notch. I would like to see more integrations with other platforms like Zapier. I would recommend anyone looking for

Pros
  • Their knowledge base, customer service was outstanding when we had an issue using one feature from within my account page..it took about 20 minutes before they responded back in regards what steps i needed take! Very helpful staff that were patient enough answering all inquiries made by myself & coworkers alike!! Thank you so much guys..
Cons
  • There are disadvantages

Revainrating 4 out of 5

It's simple & convenient way of tracking expenses

I like how it helps us focus more in our work with daily tasks, such as invoicing or expense management.It also makes easier to track all financial transactions and make sure we never miss something important for taxes purposes (such as sales tax).We are able to find out what customers need faster by using this tool.I dislike some functions which require too much typing before they can perform their functionality because sometimes you might forget your keyboard! We have solved most problems…

Pros
  • It's easy to use interface.
  • Great customer support team who is always there when needed; )
Cons
  • Not so fast response time from tech people,
  • Too many steps required at times

Revainrating 5 out of 5

Wisdom is a web analytics platform that helps you understand your users' behavior.

It's fast, it's smart, and it helps us get better. And for us, that's priceless. I think of Wisdom as an extension of my own brain. It allows me to understand exactly what's happening when my users interact with my software. This means less time spent trying to figure out why a user doesn't see something they should, and more time spent building and shipping new products. I've used other solutions before (Google Analytics, Mixpanel, etc) but nothing has ever combined the power of knowing…

Pros
  • Fast iteration
  • Easily add features
Cons
  • This might be an issue for companies that want to track their site metrics across multiple platforms.
  • Some basic knowledge of JavaScript/HTML

Revainrating 4 out of 5

Great visualization solution which is very intuitive

The ability to create beautiful dashboards, integrate with Google Analytics API, easy to use admin console, great support from team members. I wish there was an option for more than one chart in dashboard, would love if it could show data by day or week instead of month only. There are some features missing like customizing the colors etc but overall this tool has been amazing so far. We have used wisdom analytics to track our product's usage metrics and we can easily share insights with other

Pros
  • The ability to create beautiful dashboards, integrate with Google Analytics API, easy to use admin console, great support from team members
Cons
  • We have used wisdom analytics to track our product's usage metrics and we can easily share insights with other teams within