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Workfinity Services Management Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Field Service Management

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Description of Workfinity Services Management

Workfinity is a service management system with interconnected modules, designed to meet the most varied types of field services, requiring:

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very user friendly and efficient system with great customer support

The best thing about workfinity was its ability for me as an administrator or manager to access all my employees' information in one place! It's very easy to use compared to other systems I've used before such as ADP payroll etc. In some areas it can be slow but this has been improved over time by adding more resources (more servers). We have found that we are able to streamline our processes so much faster than previous methods using different software solutions which allows us to get back…

Pros
  • Very user friendly & intuitive interface
Cons
  • So-so

Revainrating 5 out of 5

Intuitive user interface with powerful functionality

Ease-of use (both for our employees as well as customers); ability to connect all aspects of work into one place; excellent support from both customer success team in general by providing exceptional training materials/resources that really help us understand how this tool works very effectively at its core capabilities. Nothing I dislike about it so far but if there's anything else you would like to add - please feel free! We've been using WFMS since early 2018 but before then we were still…

Pros
  • The ease with wich most information is organized, accessible when needed along side user friendly interface making navigation effortless
Cons
  • Some problems