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WorkTracc Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
ERP, Asset Management

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Description of WorkTracc

WorkTracc is an online ordering system that allows commercial property managers to easily manage property maintenance.

Reviews

Global ratings 3
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    3
  • 4
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  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent product with lots room improvement

The most helpful is that it automatically updates as soon as it detects a change. It is very accurate. I wish that it could be more user friendly. For example, the interface is so difficult to navigate. I have to use my phone to use the app. I have to open it on my phone and then go back to my computer to use it. It would be better if it could be on my computer by itself. It would be better to have the option to be able to click on a link and go directly to the site instead of having to open…

Pros
  • Great software! Love this product!! Easy way too keep up with our properties
Cons
  • Almost never

It's very easy for someone who knows nothing about accounting or business management, but loves doing it themselves! I really like how they have made this platform so user friendly as well because anyone can figure out what their job entails here with ease (if you know basic math). We use worktrac in our organization when we are managing any of properties owned by us which makes keeping track extremely simple since everything gets inputted into one place rather than having two different systems

Pros
  • Easy to navigate
  • Very intuitive interface
  • Great customer service team that is available at all hours via phone/email
Cons
  • Nothing here

Revainrating 5 out of 5

This software has been amazing for our business

The ability to create and track work orders in an easy to use format. It is very easy to use and the customer service is great. I have a few minor issues I would like to see fixed. The ability to track work orders is very helpful. I would like to be able to create an automatic email to be sent to the client when the order is complete. I have had to email the client and ask them to check their account to see if the work order was completed. The system is easy to use and I love the ability to…

Pros
  • Ability for tracking multiple projects
  • Ease with navigating from one project page,to another.
  • This truly shows how much they care about customers' needs/desires!
  • Very good support staff who will do what it takes no matter HOW difficult so you can
Cons
  • Some cons