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XS Telephone Y Training Supervising Monitoring Review

2

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Average

Revainrating 3.5 out of 5  
Rating 
3.3
📱 Telephone Accessories, 💼 Accessories & Supplies

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Details

BrandGlobal Teck Worldwide
ColorStereo
Connectivity TechnologyWired
Form FactorOver Ear
Noise ControlSound Isolation

Description of XS Telephone Y Training Supervising Monitoring

✅ BUNDLE OF 4 ITEMS: 2 units of XS 825 Stereo Headsets, Global Teck Y-Training Splitter Cord #27019-03, Telephone Interface Inteli Cord. ✅ IMPROVE TRAINING: ✅ With this bundle you can improve training by coaching new employees in real-time. ✅ LIVE/MUTE BUTTON: ✅ This connector allows both users to hear the caller and but only one can speak to the caller.✅. ✅ PHONE COMPATIBILITY: You can use these headset with kit with most major telephone brands that have a headset port (RJ-9/RJ22) - Avaya, Allworx, Cisco, Digium, Mitel, Nortel, Norstar, Polycom, Toshiba, Yealink, Zultys. If your phone is not listed contact us to confirm compatibility.

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 3 out of 5

Terrible Training Tool for Supervising

Based on my observations this product has failed in almost all areas. The training system is extremely complicated and nonintuitive, making it difficult to use for both trainers and trainees. The product is also unreliable and often crashes, making it impossible to properly monitor employee phone calls. .

Pros
  • None
Cons
  • Complicated training system, unreliable monitoring

Revainrating 4 out of 5

The product worked after we got the connector

. Useful training tool. A note could be to color code the headsets so that the supervisor selects the correct headset. We're not in a company that talks on the phone all day, and when the supervisor and intern put their headsets back on, they sometimes put them on the wrong way round.

Pros
  • ✅ TRAINING IMPROVEMENT: ✅ With this package you can improve training by training new employees in real time
Cons
  • -