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Ytel Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Sales, Auto Dialer

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Description of Ytel

Magnetic North delivers SAAS OnDemand productivity and communications solutions delivering call recording and predictive dialing solutions Since 1998, Magnetic North's solutions have been helping Global 2000 customers such as HP, Vodafone, Stream International, Sirius Radio, Hospital Billing and Collection Services, Chubb, Johnson and Johnson and more to deliver the best possible service to their clients, and increase workforce optimization and and analytics. With over 130,000 users now, in more than 20 countries, our customers rely on us to help them grow their own organization. We believe our fresh new approach to doing business, known as "The Magnetic North Advantage", enables these companies to have long term and mutually profitable relationships with us.

Reviews

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Type of review

Revainrating 5 out of 5

Overall happy and looking forward having another year

it's easy to use- has all of your communication tools in one place, great customer service (I have called them many times for help with my account). I wish they had added more features like screen sharing or chat integration but overall is pretty good! not much that i dislike at this time so far its been nothing really bad about using their product!! if you need an affordable phone system then definitely take advantage because most companies charge way too high. very reliable business…

Pros
  • Reliable
  • Easy interface
  • Great price compared what other providers cost.
  • Customer support always available 24/7 via email through livechat
Cons
  • Some little things