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Zippin Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Commerce, Retail Software

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Description of Zippin

Our AI-Driven Checkout-Free Technology Platform Enables Retailers To Quickly Deploy Frictionless Shopping In Stores. The Future Of Shopping Is Now.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Best Customer Service Platform We've Used To Date

I love that it allows me to have my own personal customer service agent whenever i need one! It makes life so much easier for myself as well since sometimes when working with your average CSR, they can be very unhelpful or simply don't know what you're talking about if you aren;t familiar enough in their system (or even worse - just plain rude.) This is fantastic because now we are able not only solve all of our issues but also make sure these customers feel like valued members at every step…

Pros
  • I love that I can have my own personal account rep whenever I need one
Cons
  • I dislike that I haven't been able to find a way to increase the number of reps we have at any given time

Revainrating 5 out of 5

Great and fast services delivery by ZIPPY

I have worked with zippy for about 3 years now, they are always looking out to improve their service level offering in order get more customers which is very commendable! They do offer great customer support from sales team who will guide you through your requirement if not satisfied then we can escalate it as well so that there might be resolution at some point of time or another but my experience has been really good till date!! So far everything seems okay nothing much negative feedbacks…

Pros
  • Best thing is when ever any issue comes up within our site/website ,they take care immediately & resolve those errors accordingly.They provide services such free cpanel migration alongwith database replication without charging anything extra!!! Its simply amazing how fast these guys solve queries n move ahead ! The best part being no hidden cost involved.It's just wonderful :D Keep going
Cons
  • Not bad