I really appreciate the ability to have the customer service representative available via email. It is very simple for me to order and pay online. I like the ability to pay online. I do not like that it is a bit difficult to get the order correct and there are issues with the system freezing for several minutes at a time.
I do like the ability to use the credit card option as it is a great feature. I love that I can pay online and it is simple for our customers. I have a lot of repeat customers