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Zypnos Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
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Description of Zypnos

Zypnos is a platform for Quality Assurance of Conversational AI applications

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Partner for Customer Service: Zypnos

Zypnos has been working with us to improve our customer service, as well as providing a better understanding of how our customers use our product. They have also provided many suggestions that we have implemented in the short time they've been with us. We are looking forward to continuing this partnership and learning from their professional advice on new technologies and business models. Zypnos has really helped us understand the needs of our customers and work with them to find solutions to…

Pros
  • Very easy implementation process
  • Excellent team for support/implementation services
  • Great resources available when needed (iPad testing)

Revainrating 5 out of 5

Excellent tool for cross platform AI and Chatbots Testing

I've been using it to test my bot in different languages, with many users at once (usually 10-20) as well as other features like video recording or screen sharing when needed during testing sessions. The interface can be tricky sometimes but overall everything works fine so far! There's nothing bad about this software that i know off yet - keep up your good work guys :) It has helped me find bugs faster than any traditional QA method would have done before, plus they also help you fix those…

Pros
  • Easy setup process.
  • Very intuitive UI for both developers AND testers alike; no prior experience required here either way!!,
  • Good quality recordings if there is an issue present along side screenshots taken via Chrome plugin integration
Cons
  • Some difficulties