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Encore Technologies Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Encore Technologies

Encore Technologies is a data center-centric, full-service provider of comprehensive IT solutions.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Service & Affordable Pricing

I like that they are very flexible in their approach to solving our problems as well being able provide us with great service at an affordable price point! They have been extremely helpful when we need them most (during COVID). Nothing really comes across while working here but if it does come up you can always reach out for assistance or refer back through your own research/research from other companies who may be more familiar wtih what's going around right now regarding this issue etc…

Pros
  • All good experience overall especially since these types situations pop up often during coronavirus pandemic
Cons
  • Will fit

Revainrating 5 out of 5

EnCoat Technologies Has Been Great For My Company

I like that they are very customer oriented with great support staff to help you along your way as well! They have been able solve issues for me in ways other companies couldn't even imagine doing so!! The only thing i dislike about them would be their pricing structure but everything else has met my expectations thus far. We use encoate technologies daily - we rely heavily upon our network servers running at all times which helps us run 24/7 without any downtime or lag time from one server's…

Pros
  • Great service, excellent responsiveness when trouble shooting an issue.
  • Very knowledgeable team members
  • Easeful process getting setup / installed using best practices & standards compliant methods
Cons
  • Some problems

Revainrating 4 out of 5

Very Satisfied With Firewall As A Service

I like that they are constantly updating their software to keep up with new security protocols and best practices in the industry. I am not a fan of the price for services. They are very expensive compared to other providers. If you are looking for the cheapest way to do this service it will cost you. Their customer support can be slow at times but they do resolve issues quickly once we contact them. You would have to try them yourself to see if they work well for your needs. We are trying to…

Pros
  • Helpful Support Staff! Great Communication via Chat/Email..etc.Fast Response TimeExcellent Training MaterialEasy Integration into Company Infrastructure
Cons
  • Costly when comparing alternatives.
  • Sometimes takes time getting hold staffed or response rates