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Reception 24/7 Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Virtual Receptionist Services

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Description of Reception 24/7

Reception 24/7 provides a team of friendly, local receptionists to answer you business’ calls. Your receptionists can take messages, answer common questions about your business, book appointments, transfer calls to your or your team, filter out spam callers, and so much more! They’re here to handle your calls whenever you need them—from just a few hours a day to round-the-clock coverage. They can be your first line, only line, or just provide overflow support when you can’t get to the phone. Plans start from as little as $14.99/£11.99 per month with no long-term commitments, and come with a 14-day risk free trial.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Extremely patient and fast-responding employees

The fact that there is only one single contact person at every time.The service was very professional! Sometimes we feel like people do not really understand our needs because sometimes they seem too focused towards their work instead of understanding what kind of help it would take from us. I believe this could be improved by having more agents dedicated in different areas which will allow them to listen more effectively. It helped me receive better customer support than other companies with…

Revainrating 5 out of 5

We have been happy to be apart of RCI team and look forward

I like that it's easy for me as an owner who is not in every day can call someone else when needed! They really care about our customers satisfaction!! Everyone gets along great together with good humor even though some days are rough sometimes due weather or whatnot but we keep working through all this. The only thing i would say was they could do more training if there were any questions during sign up process which seems odd because everyone has said how much help from customer service…

Pros
  • Customer Service & Sales Dept always go above to make sure you have everything need, especially after Hurricane Matthew last year.they worked hard helping us out.
Cons
  • All fine