I was wondering and thinking about the crypto industry lately and about the customers and their trust to different platform and exchanges. It was not a long time ago when the trust of the customers was melted. What is the use of the exchange and can I trus any of those? That was the main concern of many crypto first comers mainly due to the collapse of the famous (or infamous) crypto exchange FTX run by the Sam Bankman-Fried (now the biggest villain in the crypto space). The main issue I have observed is the proof of history. There are not so many exchanges that have been proven over time, adopted regulatory regimes in different countries, tried to avoid any major blowup and build trust slowly but in the manageable pace. One of this exchange is however the Kraken which is located in the US and should be regulated and follow all the rules. Nevertheless latest regulatory crackdown on their staking service, could make a spoil on the customers trust, but I still have believed that is one of those exchanges which are still trustable and secure. Moreover it only concernes the customers from the United States so the rest of the world can easily use the earn service and stake their crypto in order to get regular yield rewards. I like Jesse Powell, one of the main face of the Kraken (as its cofounder) who always stood behind the crypto space. Kraken has alongside its website platform also the mobile app (same as Coinbase used to have, it has basic and PRO version).
There are easy to understand features: spot exchange, futures, indices which is followed with the margin trading. There is as it is quite common OTC desk. There are no complicated types of trading or any other confusing feature so the customers are not overwhelmed and can really start using the Kraken (esp. easy to buy and sell with basic app). There is one really cool feature that I am huge fan off and that is the possibility of the withdrawals of BTC on the lightning network. What I am looking on the exchange to have is the liquidity and order book depth which are really good with Kraken. Kraken is one of the top tier exchange so it is expected (they have enough users).
They have developed supportive customer center which was always helpful. They have reasonable fees which are in the industry standard so you have not to be worry. Other relevant content is really similar to the Coinbase such as Learn, NFT etc., because they are in the same regulatory regime and were evolving similarly. There is only difference that Kraken was not listed publicly on the stock market. Overall to sum it up I would really try this one if you are looking for the safest place to exchange your holdings.