The fact that this exchange looks good doesn't mean it's a safe place to beโฆ
The fact that this exchange looks good doesn't mean it's a safe place to be. because once you have an issue which you need the help of their support team over, then you may get stranded for months if not years.
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Pros
WIthdrawl, deposit and other transactional functions are flawless
Cons
VERY BAD SUPPORT TEAM. This is the most annoying and irritating part of Poloniex services. The support team is worst. Could be rated 4/100. I really like for Poloniex to look into this. How can an exchange of such standard ignore request for close to 3 weeks.