This is a complete scam exchange. QBTC couldn't build up with the allegations being relayed against them that they had to eventually close down the exchange along with the funds of its many users with it. This is very bad considering the fact that the exchange was duly licensed to operate.
Since they closed the exchange, there has been no report on wether there will be any form of refund and the Exchange owners went completely dark. I was even hoping to see a news that covers the story of them getting arrested but couldn't see any. It's a very bad exchange as funds stolen are quite very high.
The website cannot be accessed either. It's best you take off funds from unreliable exchange that has no backings like an insurance cover among other things