Review on Xtheta Global by Scott T

I have only used Xtheta for about a month and a friend of mine who is a young lady who’s name is Yoake Kamishiraishi. She is a very knowledgeable and veteran with Xtheta who is from Japan. I have every screenshot and message we have share showing me the ins and outs of Crypto and Xtheta plus every deposit I made. When I went to go withdraw funds from my Xtheta account the locked my account and accused me of money laundering because I asked why it was taking over 2 weeks to process and it was still proceeding. I repeatedly asked customer service with no response and being ignored. Is it normal for someone to be accused of money laundering because they ask about why a withdrawal takes so long. Then lock or freeze someone’s account because they complain and not even answer or ask question when I can show proof of where the money came from and a veteran Xtheta user working with me. This doesn’t make good sense