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Fidentity Visitor Management Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Office, Visitor Management

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Description of Fidentity Visitor Management

Fidentity is a cloud-based visitor management system that allows organizations to design a touchless check-in experience for employees, visitors, and event goers. Fidentity leverages features such as Facial Recognition with Facial Mask Detection, Remote Body Temperature Scanning, and Health Screening Questions to protect everyone and express the company’s culture without sacrificing safety and security.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Overall excellent user friendly platform

Very easy to set up and use. They have great customer support and are always willing to help out with any questions you may have. The software itself is very intuitive. I wish there was more customization of our check in process. For example, we would like to be able to customize our own fields so that it looks cleaner and easier for our guests to fill out their information. Also, the integration with other services through Zapier could be improved. We're solving our guest's problems by…

Pros
  • It has an awesome interface which makes my job much simpler..and also less stressful! Great way keep track who checked into what room at when time during each day as well!!!!! :) Highly recommend this product!!!!:)
Cons
  • There are troubles

Revainrating 4 out of 5

Easiest and best online registration system we tried

The best feature of Fidentity is it's ease of use. You can set up your entire registration process in less than 5 minutes. We were able to get our guests registered in less than 10 minutes by setting up an automatic response when they walk through the door. It was so easy! There are a few different options for payment methods (cash/credit card), but the ability to add multiple forms of payment would be a nice addition. I wish there was an option to have guests sign in using their own mobile…

Pros
  • The ease of use and the ability to add multiple forms of payment
Cons
  • This way we could eliminate paper waste

Revainrating 4 out of 5

Fantastic tool for large scale deployment and management

The software has been extremely easy to set up within our organization given its ease of use even if you have no previous IT background or knowledge! There are some minor glitches here but they seem like small issues in comparison to all it can do (and does!). It's an excellent product from a customer service perspective too - very responsive team who work hard at helping us get everything working perfectly so we don't end up stuck somewhere during implementation :) We've used this across…

Pros
  • Easy deployment with quick learning curve for staff that needs little training before being able deploy services quickly; minimal customization required compared most similar solutions, great support as per usual experience ; )
Cons
  • Can be fiddly sometimes due client side caching causing problems occasionally though I'm not sure what might lie behind

Revainrating 5 out of 5

Overall positive experience with good pricing and excellent service

The platform integrates perfectly well into our website allowing us easy access to data about every customer interaction we have through events, online registration or other websites. It's intuitive but if you need more in depth configuration options it can get complicated quickly! I would suggest setting up an account manager at your organization who will be able to provide assistance so any issues are resolved quicker than calling out support hours later to figure things out yourself. We had…

Pros
  • Ease with navigating across multiple products for different functions without being buried down page after page deep within menus only available from certain locations inside pages
Cons
  • Not the best

Revainrating 5 out of 5

Best for one-person operation, easy to use and affordable

The best part about this software was its ability in adding new devices at our office very easily even if we have no previous knowledge of it or any background study required! Easy setup process which can be done by anyone after just few training sessions provided from their side!! It's good product but I'm not sure how long will they support these old models like HP G60 & Dell Latitude D630!! Support needs more improvement because sometimes you need some help when setting up your device so…

Pros
  • User friendly ,easy set up steps.etc..all things i liked most !!!!
Cons
  • Not bad