Header banner
Revain logoHome Page
govdelivery communications cloud logo

GovDelivery Communications Cloud Review

6

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Conversion Rate Optimization

View on AmazonView on ЯM

Description of GovDelivery Communications Cloud

Reach more citizens with the most preferred communications platform for government

Reviews

Global ratings 6
  • 5
    3
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great instant mass broadcasting tool

What I like best about this product is that it's easy to use, has many features available at my fingertips without having to go through several steps or pages of instructions in order to learn how each feature works together as well as its limitations. The only thing i dislike so far are some minor bugs from time-to-time but those can be easily fixed by contacting their support team if you're not satisfied after trying out all options given within your account settings page itself. This…

Pros
  • Great tool !!! Keep up these innovative functions :)
Cons
  • Some little things

Revainrating 4 out of 5

Great way for organizations who need instant mass contact

I like that this software has helped us to streamline our workflow, it is very easy to use especially if you are familiar with other communication platforms. The only thing i dislike about this product is that sometimes when we have an important announcement or event, there seems to be delays in getting information out to people. This can get frustrating as everyone wants to know what's going on! So far so good though. We've been able to streamline all of our internal communication which means

Pros
  • Very helpful & knowledgeable for any questions/issues they may encounter
Cons
  • Not everything runs perfectly smoothly but nothing major

Revainrating 4 out of 5

Great Experience With Customer Service and Amazing Support

I like that it is easy to navigate, has great customer service support team (even if you can't speak English) but also have an amazing community manager who helps us solve any problems we may be facing when using this software! The only thing i dislike about GOV DELIVERY IS THAT IT DOES NOT HAVE A FAST DOWNLOAD FEATURE LIKE THE PRISM WEBSITE HAS. This allows me as our Community Manager/Admin of Prism Websites all over America faster access so my clients do not experience slow downs or issues…

I like how easy it is to use, all of my emails are in one place which makes them much easier than having multiple accounts or folders! It's not very user friendly at this time unless you have an IT person that knows what they're doing. The customer service has been slow but when someone does get back to me there isn't always any information given about why their response was delayed so sometimes I'm left wondering if something went wrong. If your looking into getting email addresses from people

Pros
  • Great for small businesses cost effective
  • Easy set up process no tech experience needed
  • Supportive team
Cons
  • Zero

Revainrating 5 out of 5

Easy-to -use constituent engagement tool

The system is very easy to navigate, even by someone who has little experience using computers or software applications in general. It's intuitive design makes it simple to use without overloading users with too many options that can confuse them. I would like there was an option for sending messages out faster than one at time basis because sometimes we need multiple messages sent within minutes of each other but if you send two separate ones they will be queued up until your next available…

Pros
  • What i find most convenient about this platform its accessibility across all platforms including PC/Laptop , Mac OS X iOS; Android phones &_ iOS Smartphone devices
Cons
  • There are disadvantages

Revainrating 4 out of 5

Fantastic for sending email and push notification

I like that you can use this to send out emails, notifications or other messages in real time as they come into your system from another channel such has social media etc.. It's easy enought o set up once it is installed but sometimes there are issues when trying ot get everything setup correctly however support was always quick at responding so no major problems here just be patient! The customer service of Goven Delivery really helped us solve some technical difficulties we were having around

Pros
  • It's easy to use and very easy to setup and use
Cons
  • Sometimes there are issues with the system not working properly and the support team is very good at helping me through the issues