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Hammerhead Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
ERP, Project, Portfolio and Program Management

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Description of Hammerhead

PROJILITY is a Microsoft PPM, Project Online, and Dynamics PSA services leader and product innovator.

Reviews

Global ratings 3
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    3
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Type of review

Revainrating 5 out of 5

Great Customer Service made Implementation Easy!!!

The most helpful thing about hammerHead was their customer service team! They were always so accommodating with our questions or concerns at any time during an implementation process - whether it be pre-sales, post sales support after contract completion etc., they really went above & beyond to help us out in every way possible!! I wish there had been more training available for some of my colleagues as well because we all learned new things from them which helped boost employee morale overall…

Pros
  • It offers easy access anytime anywhere while keeping everything secure if needed by allowing users who don't need administrative rights full functionality too without having admin privileges themselves; very user friendly interface is intuitive enough anyone should not require prior experience but also allows those familiar w/project planning tools plenty o' room tinker around within its boundaries until one gets comfortable working inside this platform fully..great tool once u learn your "way" into navigating thru projects easily.easy navigation between
Cons
  • Will fit

Revainrating 5 out of 5

Great product and convenient option

I like that it has all of our tools in one place! It's easy to use for both my team members as well as myself when we are out at events or traveling away from home office space. The customer service can be hit-or miss sometimes but they do have people there who will help you with any issues/questions so don't let their lack of knowledge hinder your experience using this program. We love being able to stay connected while working remotely during COVID times because everything stays up online…

Pros
  • No installation required & does NOT require PC download nor app downloads
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great product, very helpful and attentive customer service

Easy to use; no complex features- just straight forward reporting with some useful filters that help you get what's needed for your project/budgeting purposes.- sometimes it can be slow when using more than one filter at once (we had this issue in an old version of HMR). We are working towards automating our whole process from start to finish so we will continue looking into new ways to improve efficiency over time.- easy access via API - great if used correctly! Can't think I have anything…

Pros
  • Simple
  • User friendly
  • Lots Of Helpful Resources Available For You To Use From The Minute It Is Launched Or Installed.
  • Great Onboarding Process Provided By Customer Service Team Which Helped Us Set Up A POC In Less Than 5 Minutes After Initial Contact With Support, Once Configured &/or Provisioned As Needed This Was Very Impressive
Cons
  • It is hard to say