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swvl Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
B2B Marketplace Platforms, Ride Sharing

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Description of swvl

Swvl is the premium alternative to public transportation in Egypt. You can book fixed rate affordable rides on our existing routes.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

This is the best way to get around in the city!

The best part of using this service was that it helped me save money by not having to pay for taxis or other means of transport when I needed them, which saved time as well! It's also easy enough so anyone could use if they wanted too (which you don't need any special skills) but there are times where we have trouble getting drivers at some stops because people aren’t familiar with their schedule yet etc., however these problems do get resolved quickly once someone gets used to how things work…

Pros
  • You simply just choose your destination then enter details required within including drop off location , pick up address along wth payment methods available via credit card over phone call.etc,

Revainrating 5 out of 5

Cheap and reliable app for students in Egypt

The best thing about this service has been that it's very cheap, even for students who have difficulty paying high fares due to their low income or lack of credit card. I think they should add more buses to different places so people will not be forced to use expensive taxis. It would also help if you could request stops along your route at any time by SMS. Also when requesting an appointment with a doctor through the app the system doesn't always show up as booked, sometimes showing only half…

Pros
  • Cheap tickets
  • Free WiFI internet access! (I'm never shorted)
  • Easy booking process/ easy interface design.
  • Very good customer support team,
  • Great social media presence via Facebook & Twitter
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Excellent Service - Great Rates: swvl

The service is excellent, the rates are reasonable and the drivers are friendly. The only thing that I don't like about this service is the lack of English speaking staff. While there are some staff who speak English, most do not. This has been an issue for me when booking tickets or asking questions. Also, the website is very confusing. It took me a while to figure out how to make a reservation. I am trying to find a way to use this service more often since it is so convenient. I would…

Pros
  • Great customer support whenever you need something
  • Promises kept; even if delayed by hours sometimes nothing lost (or gained)
  • Relatively inexpensive compared with other servicesI dislike:
  • Not having good translation options available from Egyptians
  • Difficulty navigating webpage at first
Cons
  • Nothing here

It's easy for me, as I'm an Egyptian living outside of Cairo (and therefore not able to use buses), to schedule my trips by myself using this app! The service itself isn't great though, sometimes it doesn’t work at all or shows incorrect prices when you try booking more than one trip per day/week etc.. Also they don't have some services that are available through other apps like Uber but they do offer bus passes too which makes up for it somewhat. Try out their discounts if there are any - its

Pros
  • It's easy to use and schedule trips
Cons
  • Also it doesn't work all the time and it's not cheap

It's easy for me, as I'm an Egyptian living outside of Cairo (and therefore not able to use buses), to schedule my trips by myself using this app! The service itself isn't great though, sometimes it doesn’t work at all or shows incorrect prices when you try booking more than one trip per day/week etc.. Also they don't have some services that are available through other apps like Uber but they do offer bus passes too which makes up for it somewhat. Try out their discounts if there are any - its

Pros
  • It's easy to use and schedule trips
Cons
  • Also it doesn't work all the time and it's not cheap