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USresources Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Security and Privacy Services, Network Security

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Description of USresources

Since 1990, US Resources has helped thousands of organizations throughout the DC Area optimize their business technology. Our elite team of certified network engineers and technical support experts monitor and defend customers networks and systems 24/7, enabling us to anticipate and resolve customers'​ issues with the most comprehensive expertise you’ll ever need – all under one roof. And our award-winning Customer Support even comes with a 100% Satisfaction Guarantee, showing our commitment to making sure businesses have the most reliable, leading edge IT services available today.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great customer service with knowledgeable staff

I like that we can always reach out to them for any questions or concerns! They are very knowledgeable in what they do and will help guide you through everything from your first steps into networking to more advanced topics such as VMWare ESXi servers. The turnaround time is also quick which makes it easy when working during normal work hours - no waiting around days while someone else handles things. Nothing at this point but maybe if something does come up they could be better about keeping…

Pros
  • Very fast response times
  • Great knowledge base with articles &amp step by instructions
  • Knowledgeable technicians, most have been here over 5 years+
Cons
  • There are troubles

Revainrating 4 out of 5

Solid Customer Service And Protection

The best thing about this service is that they are always open for communication unlike other companies who close off once there's no more work being done. They also provide very good customer support which I really appreciate. It can be expensive at times but since it helps me keep my computer safe from viruses and malware, I don't mind paying up for such protection. There isn't anything I dislike about them because everything seems fine so far. As long as they continue to do what they're…

Pros
  • Also great with ease if used by users both new or experienced alike
Cons
  • Nothing yet

Revainrating 5 out of 5

Great Service! Quick To Respond And Prices Are Reasonable

I like the fact that they are very quick to respond and very proactive in the way they approach their customer. I also like that they go above and beyond the scope of their services. Not only do they fix my issues, but they also make sure that I am fully satisfied with their services. They are a no nonsense company. I think anyone that is looking for a fast response when it comes to IT support for a business should look no further. They take their job very seriously. They are always making sure

Pros
  • Efficient
  • Highly qualified staff members.
  • Great pricing options available!
Cons
  • It is hard to say