I like that it was very easy to set up and get started using it. I also liked that it has all the features you need and it is very customizable as well. It is a little pricey, but not too much so. I also dislike the fact that it takes a lot of time to get to all the features. I had to do a lot of searching and reading to figure out how to use it. It does have a lot of features, but it is not very user friendly. I think it is a great tool to have, but I wish it was a little more user friendly. I am trying to help with the shelter. I am using it to help organize their grant applications. It is a great tool to use. I am able to easily get access to all the information I need.