Review on NaviNet Open by Jerome Brooks

I like that it is very flexible, allowing you to customize your workflow for each provider's needs without being too costly or limiting in nature. However, the training materials are not as good as they could be. They do not cover all aspects of using the software. I find myself having to dig through forums. Also, in the training materials, there are some steps and information missing because they were changed between versions. We realized we needed to go from only collecting data about our patients to also receiving payments for those same patients. This allowed us to track who was using what medications while providing an easy way for providers to see their claims and payments at a glance.