I like how easy it is to use, that you can set up multiple users without having any issues with permissions or access rights problems etc! It's great for small businesses who are looking at something simple but still want their employees be able to log in from anywhere as they work remotely. There isn't anything really bad about this software - if nothing else, i'm sure anyone would need to try out an app such as these before deciding which one suits them best :) We have used other similar products over time so we knew what features were needed already by then, however there was no option of using our own customised templates/layouts instead of whatever comes pre packaged when purchasing through another provider (ie; Microsoft).