I first bought this product as a gift for my husband. The temperature changing glaze came off when I hand washed it so I returned it and got another one, assuming it was just an accident. The new product looked the same as the first, but it was so different you could tell it wasn't the same. This one looked prettier, which is normal, just suspicious. The first time we used it my husband poured hot water in it for tea and it cracked all over and water started spilling out through the sides. I wanted to return it and just get my money back, but the return window expired a few days before because of course it did.
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